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The Level 3 Business Administrator apprenticeship provides the opportunity to gain the skills and experience needed to work in any business administration role and builds a solid foundation for future employment within the sector. It helps to develop skills in planning and organisation, communication and understanding the role of a project manager. The Level 3 Business Administrator apprenticeship is approximately 14 months in duration (13 months training and 1 month EPA) and covers the key competencies required to successfully support an organisation’s administrative services.

Primary roles of a Business Administrator apprentice:

  • Support and engage with different parts of the organisation and interact with internal or external customers.
  • Demonstrate strong communication skills (both written and verbal) and adopt a proactive approach to developing skills.
  • Contribute to the efficiency of an organisation through support of functional areas, working across teams and resolving issues

Delivery Outline:

Training is delivered by our team of qualified tutors at your workplace or another suitable venue. Learners are supported to achieve the Business Administrator apprenticeship criteria via the use of support resources and optional e-learning modules.

If required, learners will also be supported by their tutor to gain Level 1 or 2 Functional Skills in English and Maths.

At a Glance


Approx. 14 months


Fills a skills gap at a reduced training and recruitment cost.


Available to new and existing employees

Receive a £1000 grant for apprentices aged16-18.

Programme Outcomes

For employers

The Level 3 Business Administrator apprenticeship is designed to develop individuals who can effectively contribute to the efficiency of an organisation. The learners will gain an understanding of how to develop, implement, maintain and improve the organisation’s administrative services and systems. 

For learners

Individuals will learn how to develop, implement, maintain and improve the organisation’s administrative services and systems including learning the knowledge, skills and competencies required in areas such as IT systems and communication with customer and clients through various methods.


Apprenticeship Plan


Teaching & Learning

Ongoing Assessment of KSBs

Tracking of Progress & OTJ Training

Internal Quality Assurance

Gateway Submission

End Point Assessment

Completion & Certification

"“I originally was going to university but changed my mind on results day and decided to look for an apprenticeship to gain experience and education within business. The apprenticeship has been great because it is enjoyable but also educational, and my tutor is very supportive.”"

Emily Whitchurch | Progressive Sports

Contract Requirements and Training Costs

  • An apprentice must be contracted to at least 30 hours per week
  • An apprentice’s contract of employment must cover the length of the apprenticeship
  • A minimum of 6 hours a week of an apprentice’s contracted time must be allocated to ‘off-the-job’ training
  • An apprentice must be paid at least the minimum apprenticeship wage in their first year of learning
  • Apprentices aged 19+ must be paid at least the minimum wage for their age group in their second year of learning
  • Dependent on company size and apprentice age a contribution to training costs may be required
  • Dependent on age and wage contributions to an apprentice’s pension and national insurance may be required.


  • Potential for training costs to be 95%-100% funded
  • Receive a £1000 grant for apprentice saged 16-18
  • Available to new and existing employees
  • Develops a proactive, skilled and motivated workforce
  • Awards workforce with an industry recognised qualification as added value
  • Improves Maths and English skills if required.

Interested in hiring an apprentice?

Please only complete this form if you are an employer interesting in hiring an apprentice.
If you would like to become an apprentice, please click here.


0121 455 8270

  Interested in becoming an apprentice?
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